Who we are

Our website address is: https://kabyware.com.

Contact Forms

When you submit a contact form or project inquiry on our site, we collect the data shown in the form (typically your Name, Email, Phone Number, and Project Details). We retain this information for customer service purposes and to respond to your inquiry. We do not use the information submitted through them for marketing purposes unless you specifically opt-in to our newsletter.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Analytics

We use Google Analytics to track visitor behavior and website performance. This service collects anonymous data such as your IP address, browser type, and the pages you visit. This helps us understand how users interact with our site so we can improve the experience. Google Analytics may place a cookie on your browser. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

E-Commerce & Payments

If you purchase a service or product from us, we collect billing and shipping information to process your order. We do not store your credit card information on our servers. All payments are securely processed through third-party payment gateways (such as Stripe or PayPal). These processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

How long we retain your data

For users that register on our website (e.g., for a Client Portal or E-Commerce account), we store the personal information provided in their user profile indefinitely for customer service and order history purposes.

For contact form inquiries, we retain your information for as long as necessary to provide our services to you or to maintain our internal business records (typically 3-5 years for tax and project history purposes).

What rights you have over your data

If you have an account on this site or have worked with us as a client, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you (the ‘Right to be Forgotten’). This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as invoices and tax records).

Where your data is sent

Visitor comments and contact form submissions may be checked through an automated spam detection service (such as Akismet or Google reCAPTCHA). Additionally, your data may be processed by our trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., Payment Processors, Email Marketing Platforms, and Cloud Hosting providers), so long as those parties agree to keep this information confidential.